Own Your Bookings, Keep Your Profits
We help tour operators escape OTA commissions with direct booking systems, automated guest communication, and guide scheduling — so you keep more of what you earn.
"We were paying Viator $3,000 a month in commissions. Now 40% of our bookings come direct. The ROI was immediate."
James Rivera
Owner, Island Hopper Tours
Results Achieved
40%
Direct Bookings
$3K+
Monthly Savings
Everything You Need for Tour Operators
A complete digital system built specifically for your industry
How We Solve Your Biggest Challenges
12 proven solutions built specifically for tour operators
Direct Booking Website
Viator, GetYourGuide, and Klook take 20–30% on every booking. The operator has no owned channel, no guest data, and no way to build a repeat customer base.
Direct booking website with a tour catalogue, availability calendar, real-time slot management, and Stripe or PromptPay payment. Best-rate guarantee messaging drives guests away from OTAs.
Real-Time Availability Calendar
Guide tells customers 'let me check' and then manually counts bookings in a chat thread. Overbooking happens. Underbooking happens because nobody knows current capacity.
Real-time availability calendar embedded on the website and shareable as a link. Each tour has a max capacity. Bookings auto-deduct slots. Owner sees live availability across all tours.
Automated Booking Confirmations
Customers book and then hear nothing. They show up at the wrong time or wrong meeting point. Complaints follow.
Instant booking confirmation via LINE or WhatsApp with tour details, meeting point, what to bring, and a map link. Reminder sent 24 hours before departure.
Guide Scheduling Dashboard
Operator assigns guides via WhatsApp group. Guides double-book. Wrong guide shows up. No record of who led which tour.
Guide scheduling dashboard. Assign guides to tours by date and time. Guide receives their schedule via LINE each morning. Admin sees conflicts instantly before they happen.
Post-Tour Review System
Happy customers go home and forget to review. Operators on Viator and Google live and die by their review count and rating.
Auto-send a review request 3 hours after tour end time via LINE or WhatsApp. Direct links to Google, TripAdvisor, Viator, and GetYourGuide. Personal message from the guide's name.
Guest CRM & Database
Operator has no record of past customers. Can't market to them, can't offer repeat discounts, can't build loyalty. Every booking feels like the first.
Simple guest CRM. Capture name, email, LINE ID, tour booked, date, and source (OTA vs direct) at booking. Tag by nationality, group size, and tour type. Use for remarketing campaigns.
Package Upsell Automation
Customers book a half-day tour. Nobody offers them the full-day upgrade, the hotel transfer add-on, or the next-day snorkeling trip. Revenue left untouched.
At booking confirmation, auto-suggest related add-ons: 'Add a hotel pickup for $8' or 'Book our sunset cruise tomorrow — 15% off for same-week guests.'
Weather Cancellation System
Bad weather forces cancellations. Operator spends 2–3 hours manually messaging every customer. Refund process is unclear. Guests are frustrated.
One-click mass notification system. Operator selects the affected tour and date, clicks cancel, and system sends a personalized message to every booked guest with rebooking options.
Revenue Analytics Dashboard
Operator runs 5–10 different tours. Has no idea which tour is most profitable, which has lowest fill rate, or which guides drive the best reviews.
Revenue dashboard by tour type, month, and season. Fill rate per tour. Revenue per available seat. Guide performance rating. Identifies which tours to promote and which to drop.
Multilingual Booking
Operator serves guests from China, Russia, India, Germany, and Australia. Website is English-only. Many bookings lost from non-English speakers.
Multilingual booking page with auto-detect or language switcher. AI handles multilingual FAQ responses. Booking confirmation sent in the guest's language.
B2B Partner Portal
Hotel concierges and travel agents bring high-volume bookings but the operator has no professional B2B rate card or commission portal.
B2B partner portal with agent login, net rates, availability calendar, and booking on behalf of clients. Commission tracked automatically. Monthly statement generated per agent.
Digital Waivers
Customers sign paper waivers on a clipboard at 6am at the pier. Forms get wet, lost, or illegible. Liability exposure.
Digital waiver sent via link at booking confirmation. Signed on the customer's phone before arrival. Stored and linked to their booking. Retrievable instantly if needed.
Choose Your Growth Plan
Start small and scale up as you grow. No long-term contracts. Cancel anytime.
Starter
Perfect for getting online
+ from $299 one-time setup
Tour website + availability calendar + booking
- Custom website (up to 30 pages)
- Mobile responsive design
- SEO foundation
- Booking page + confirmations
- Contact forms
- Monthly content update
- Email support
Growth
For businesses ready to scale
+ from $799 one-time setup
Direct booking + automation + review system + guide scheduling
- Everything in Starter
- Online booking system
- LINE / WhatsApp messaging
- Review management (AI)
- Loyalty program
- Analytics dashboard
- AI blog & social posts
- Priority support
Autopilot
Full-service, fully managed
+ from $1,500 one-time setup
Full CRM + revenue dashboard + B2B portal + multilingual + upsells
- Everything in Growth
- Full CRM + lead pipeline
- AI content generation
- Unlimited AI usage
- Monthly strategy call
- Dedicated manager
- Churn risk detection
- 24/7 priority support
30-Day Guarantee
Money back, no questions
No Lock-In
Cancel anytime
Launch in 7 Days
Fast turnaround
Ready to Transform Your Tour Operators?
Book a free 30-minute strategy call. We'll analyze your business and create a custom growth plan.